Last updated: 27 September 2026 · Applies to Netherlands (EU)
These terms are the agreement between you (the “host” or “local”) and Detor B.V. (“Detor”, “we”, “us”), when you apply to host, publish a listing, or run an experience through our platform. You accept them when you submit your host application and again each time you publish an experience. They sit alongside our Host Standards & Safety rules and our Privacy Policy.
The short version
A friendly summary — the numbered sections below are what legally applies.
You’re an independent host, not an employee You create and run your experiences; Detor is the platform that brings you guests, takes payment and supports you both.
Transparent earnings If you apply before 1 January 2027, Detor takes no commission for your first 3 months, then 10%. The standard commission is 20%. We pay the rest to your bank account on a regular payout run.
Reliability is the deal Guests plan trips around you. Only cancel when you truly must — guests are always fully refunded, and repeated host cancellations can pause your listings.
Safe, legal, honest You’re responsible for running your experience safely and lawfully — including food hygiene, allergen information and alcohol rules if you serve food or drink.
1. Who we are & these terms
Detor is run by Detor B.V., a company registered in the Netherlands. Our Chamber of Commerce (KvK) number is 42163696 and our VAT ID is NL869993033B01. Our address is Sonny Rollinsstraat 23, 3543 GR Utrecht, the Netherlands.
Detor operates a marketplace where independent locals offer experiences — tours, food walks, workshops, activities — to travellers. These Host Terms govern your use of the platform as a host. Bookings made by travellers are additionally governed by the Booking Terms & Conditions, which you should read: they set the cancellation, refund and conduct rules we promise guests on your behalf.
If these terms conflict with the Booking Terms on a point about a traveller’s booking, the Booking Terms win for that booking; for everything between you and us, these Host Terms win.
2. Becoming a host
To apply and host you must:
be at least 18 years old and able to enter into a binding contract;
provide accurate, complete information in your application — legal name, date of birth, contact details, address and payout details — and keep it up to date;
complete any verification we ask for (for example identity, phone or bank-account checks), including checks we must run under EU rules; and
have the legal right to perform the activities you offer in the place you offer them (see section 9 for permits, food and alcohol).
Applications are reviewed by our team (usually within 1–2 days). We may decline or limit an application at our reasonable discretion — for example where verification fails or where a proposed activity doesn’t meet our standards. Approval makes you eligible to publish listings; each listing is also reviewed before going live.
3. Our relationship
You are an independent host. Nothing in these terms creates an employment, agency, partnership or joint-venture relationship. You decide what you offer, when you’re available and how you run your experience — within our standards.
You are the provider of the experience. The contract to deliver the experience is between you and the guest. Detor is a marketplace and intermediary: we operate the platform, present your listing, process payment and provide support. This is different for Detor Originals, which Detor sells itself (see section 5).
We collect payment on your behalf. You appoint Detor as your commercial agent solely for collecting guest payments (processed by Stripe). A guest who has paid us has met their payment obligation to you; you are then paid per section 7.
VAT. We handle checkout, invoicing and how VAT is shown to guests, as described in the Booking Terms. On your own listings you sell the experience, so VAT on the experience price is part of your own tax position (section 8). On a Detor Original, Detor sells the experience and handles the VAT on its price.
4. Your listings
Accuracy. Your listing — title, description, photos, duration, meeting point, group size, what’s included, age limits and physical demands — must be accurate and kept up to date. Guests get what the listing promises.
Pricing. You set your per-person and/or private (whole-group) price in euros. Guest-side age-band pricing applies automatically (children 2–12 half price, infants free) as described in the Booking Terms.
Availability. Keep your calendar current. Slots you open are commitments — a booked slot is an appointment with real people.
Photos & content licence. You keep ownership of the content you upload and grant Detor a non-exclusive, worldwide, royalty-free licence to host, display, translate, crop and promote it (on-platform and in Detor marketing) for as long as your listing exists — plus a reasonable wind-down period. You confirm you have the rights to everything you upload, including permission from identifiable people in photos.
Review & removal. We review listings before they go live and may ask for changes, or decline/unpublish a listing that breaks these terms or our standards (see section 13 for how we tell you).
5. Bookings, hosting & Detor Originals
Honour confirmed bookings. Turn up on time at the meeting point, deliver the experience as described, and stay reachable through your registered contact details around the start time.
Shared experiences & minimums. Shared slots may only run once a minimum number of guests have booked (the platform manages this and notifies guests). If a slot is cancelled for not reaching its minimum, guests are refunded in full automatically.
Guest no-shows. If a guest doesn’t show, follow the check-in guidance in your dashboard; you’re not required to re-run the experience, and the guest’s payment is handled per the Booking Terms.
Communication stays on-platform until a booking exists. Don’t use guest contact details to take bookings or payments off Detor (see also Booking Terms) — circumventing the platform’s fees is a breach of these terms.
Declining guests. You may decline to continue with a guest who is unsafe, abusive or significantly under the influence, as the Booking Terms tell guests. Report any such incident to us promptly.
Detor Originals
Detor Originals are experiences that Detor B.V. creates, prices and sells in its own name. Approved hosts can take a session of a Detor Original and run it for us. When you run a Detor Original:
Detor is the seller. The guest books the experience with Detor, not with you. Detor sets the price and handles the guest’s payment, refunds and the VAT on the price.
You run the session for Detor. Run it as the listing describes and follow our Host Standards & Safety rules. You are still an independent host, not an employee.
You earn a host fee. The host fee is shown on the session before you take it and is fixed when you take it. Detor takes no commission from it. We pay it after the session has taken place.
The first host to take an open session runs it. Once you take a session, you are responsible for it until another host takes it on or we take you off it.
If you can’t make it, offer the session to the other hosts, or ask us, as early as you can. Asking close to the start time counts as a late drop on your record.
Your own sessions. While you hold a Detor Original, your own sessions at an overlapping time are closed to guests. They open again when you stop holding it.
Guests keep their booking. When the host changes, the guests keep their booking, their price and their start time.
6. If you need to cancel
Guests are always made whole: when you cancel, the guest receives a 100% refund of everything they paid, whatever the timing — and you earn nothing for that booking.
Only cancel for genuine reasons — illness, emergencies, unsafe weather, or other events outside your control.
Cancel as early as you possibly can, through your dashboard, so guests can re-plan and we can help them rebook.
Repeated or last-minute host cancellations harm guests and the platform. They can lead to warnings, reduced visibility, pausing of your listings, or termination (section 13).
7. Earnings, commission & payouts
Commission
Detor keeps a commission on each completed booking as the fee for the platform, marketing, payment processing and support. The standard commission is 20% of the experience price.
Founding hosts. If you apply to host before 1 January 2027, you are a founding host:
For your first 3 months, counted from the day we approve your host application, Detor takes no commission.
After those 3 months, your commission is 10% instead of 20%, for as long as you host on Detor.
Where VAT applies, it is added to the commission. A different rate may apply to a specific experience, for example a promotional rate. The rate that applies is always visible in your host dashboard before and after you publish. The traveller-side service fee described in the Booking Terms is separate and doesn’t come out of your earnings.
For a Detor Original you earn the host fee described in section 5, not a share of the price, and no commission is taken from it.
Payouts
Earnings become eligible for payout after the experience has taken place and a short protection hold (currently 72 hours) has passed — this covers refunds, disputes and incident checks.
Payouts run on a regular schedule (currently weekly, every Monday) to the bank account (IBAN) you registered. Keep it accurate — payouts to the account you gave us discharge our payment obligation.
A minimum payout amount applies (currently €25); smaller balances roll over to the next run.
We may deduct or set off amounts you owe us (for example refunds caused by your cancellation after payout, or chargebacks resulting from your breach) from future payouts, and will show any adjustment in your earnings overview.
Statements
Your dashboard shows a per-booking breakdown (gross, commission, your net) and payout history. Booking invoices and receipts are generated by the platform at checkout.
8. Taxes & DAC7 reporting
Your income, your taxes. You are responsible for declaring and paying any income tax, social contributions and (if applicable) VAT on your hosting earnings. If you’re unsure whether you’re hosting as a private individual or a business (for example whether you should register with KvK or use the Dutch small-business scheme, KOR), get advice — we can’t provide tax advice.
Tell us your VAT status. Your VAT registration status (asked in the application) decides how VAT is shown on the guest price of your own listings. Keep it up to date; you’re responsible for its accuracy.
Detor Originals. Detor charges and pays the VAT on the guest price of a Detor Original. Your VAT status does not change that price. The host fee you earn is your income: you handle any income tax on it and, if you are registered for VAT, any VAT on it.
DAC7 — we’re legally required to report. As an EU digital platform, Detor must collect and verify seller information (such as your legal name, address, date of birth, tax identification number (in the Netherlands, your BSN or RSIN) and bank account) and report your identity and platform earnings once a year to the Dutch Tax Administration (Belastingdienst), which shares it with other EU tax authorities where relevant. If you don’t provide the information the law requires us to collect, we may have to freeze payouts or suspend your listings until you do.
9. Standards, permits, food & alcohol
You must follow our Host Standards & Safety rules — they’re part of these terms. In particular:
Licences & permits. You’re responsible for any registration, licence, permit or insurance your activity legally requires in the city where you host — for example guiding rules in specific locations, venue permissions, or business registration where your activity amounts to a business.
Food experiences. If your experience involves preparing, serving or offering food — food tours, tastings, cooking classes, market walks with samples — you must follow the food hygiene & allergen rules in the Host Standards, including EU food-hygiene requirements (HACCP-based practice), the duty to provide allergen information for what you serve, and registration with the NVWA where your food activity qualifies as a food business.
Alcohol. Serving or offering alcohol is only allowed within the alcohol rules in the Host Standards — 18+ only, ID checks, licensed venues where the law requires, and never serving anyone visibly intoxicated.
10. Insurance & liability
You run the experience — you’re responsible for it. You must take reasonable care for the safety of your guests and third parties, and you’re liable for death, injury, loss or damage caused by your negligence or breach of law.
Carry appropriate insurance. We strongly recommend (and may require for certain categories) business liability insurance (in the Netherlands, an AVB — aansprakelijkheidsverzekering voor bedrijven) that covers the activities you host. Standard private liability policies often exclude paid activities — check yours.
Indemnity. You’ll compensate Detor for claims, fines and reasonable costs arising from your breach of these terms, your violation of law, or your experiences — except to the extent we caused the loss.
Our liability to you is limited, to the fullest extent permitted by law, to the commission we earned from your bookings in the 12 months before the event giving rise to the claim. We don’t exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited under Dutch law.
11. Content & reviews
Reviews are sacred. Never write, buy or solicit fake reviews (of yourself or others), review your own experiences, or offer guests anything in exchange for a positive review or for removing a negative one.
Respond professionally. You may respond publicly to reviews of your experiences; keep it respectful and free of guests' personal data.
Prohibited content (in listings, messages, photos or responses): illegal content, discrimination or hate, harassment, sexually explicit material, other people’s personal data, or content that infringes someone’s IP. We may remove content that breaks these rules (section 13).
12. Guest data & privacy
We share with you only the guest details needed to host the booking (such as names, party size, and a contact method around the experience date).
Use guest data only for that booking. Don’t add guests to marketing lists, contact them for unrelated purposes, sell or share their data, or keep it after it’s no longer needed for the booking and any follow-up (reviews, lost property, incident reports).
Handle any allergy or dietary information a guest shares as sensitive: use it only to keep them safe during your experience, and don’t record it anywhere else.
How Detor itself processes your data and guests' data is described in our Privacy Policy.
13. Suspension & termination
You can stop any time: unpublish your listings or close your host profile from the dashboard (or by contacting us). Confirmed future bookings must still be honoured or properly cancelled first.
We can act when rules are broken. We may remove content, pause listings, restrict or suspend your account, or terminate this agreement for breaches of these terms or the Host Standards, illegal activity, safety risks, fraud, or repeated guest harm (including chronic cancellations or poor delivery).
We’ll tell you why. Except where law, safety or fraud prevention prevents it, we’ll notify you of the measure and the reason, and you can contest it via Contact — a human reviews appeals.
On termination, sections that by nature survive (earned payouts and set-off, taxes, liability, indemnity, content licence wind-down, data duties, law) continue to apply. Eligible earnings for completed experiences are still paid out per section 7.
14. Changes, governing law & disputes
We may update these terms — for a material change we’ll give you at least 15 days' notice (by email or dashboard notice) before it takes effect, unless a shorter period is required by law or urgent safety/legal reasons. Continuing to host after the effective date means you accept the new version; if you don’t, you can end hosting per section 13.
These terms are governed by the laws of the Netherlands. Disputes go to the competent court in Amsterdam, unless mandatory law gives you the courts of your own residence. If you host as a consumer rather than a business, nothing here removes protections you have by law.
15. Contact
Questions about hosting, payouts, taxes or these terms? We’re happy to help.